FAQs
Access detailed responses to common inquiries and prevalent issues.
Common questions and answers
Alongside our competitive rates, we take pride in being accessible to answer any queries you may have throughout your loan journey. Regardless of whether you are a first-time buyer or an experienced investor, we are dedicated to supporting you whenever you need assistance.
What is the role of a broker?
A broker is a finance expert who collaborates with you to understand your borrowing objectives and assess your eligibility for loans. They generally offer a more personalised service compared to lenders and have access to a variety of loan options from multiple providers, allowing them to identify the most suitable terms for your specific circumstances.
Do you apply charges for home or investment loans?
When you obtain a loan through a broker, there are no additional repayments or fees imposed. Brokers receive their commission from the lender for bringing in new clients, which does not influence your interest rate or any other terms of the loan agreement.
Is using a broker more costly?
Engaging a broker incurs no cost to you, as the lender compensates them. With access to a wide range of loan products from numerous lenders, brokers will identify the most suitable loan for your needs. Typically, this will include the most competitive rate available at the time and features that align with your requirements.
Some brokers may impose service fees, which will be communicated to you before they commence their services.
What is the maximum amount I can borrow?
While our borrowing calculator can provide a rough estimate of your borrowing capacity, for a more accurate evaluation, please reach out to our team. We can discuss your options and explore your specific circumstances in greater detail.
Should I choose a fixed or variable rate?
As implied, variable-rate home loans feature interest rates that fluctuate over time. They typically offer more flexibility than other loan types, including options such as redraw facilities and additional payment capabilities. However, repayment amounts are not fixed.
Conversely, fixed-rate home loans provide predictable monthly repayments, allowing you to know exactly what you’ll pay each month for the entire loan term. Although these loans may lack some flexibility in features, they offer borrowers reassurance in budgeting for repayments.
When deciding which loan type suits you best, consider what matters most to you—whether it’s flexibility or certainty regarding your monthly repayments.
Which lenders do you collaborate with?
Through our connections with a mortgage aggregator, we are fortunate to access loan options from more than 40 diverse lenders. This allows us to assist you in discovering a variety of suitable choices tailored to your unique circumstances.